What Works
EP 465: Learning Empathy from Copywriters & Doppelgangers with Samantha Pollack
I have learned a lot about cognitive empathy by lear...
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Mar 14 2024 35m
Chapter 1 1 min
IntroductionChapter 2 3 mins
Doppelganger by Naomi KleinChapter 3 4 mins
The tension between who we are and who we want to becomeChapter 4 3 mins
Behind the scenes of Samantha's copywriting processChapter 5 3 mins
How Samantha learns more about her client's customersChapter 6 1 min
How to write in someone else's voiceChapter 7 4 mins
How to write in someone else's voiceChapter 8 4 mins
Two more tools for learning about customersChapter 9 46 sec
Sometimes people surprise youChapter 10 4 mins
What's the difference between the person and the personal brand?Chapter 11 1 min
Doppelgangers remind us to be curious about ourselves, others, and how we're all connectedChapter 12 2 mins
Credits