The Feelings Lab
23. The Feelings Lab - Compassion & Customer Service w/ Josh Feast
Join Hume AI CEO Dr. Alan Cowen, Cogito CEO Josh Fea...
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Jun 12 2022 54m
Chapter 1 12 mins
Good and Bad Customer ServiceChapter 2 3 mins
The Balance of Nudging in TechnologyChapter 3 7 mins
Social Roles in ConversationChapter 4 9 mins
Effective Customer Service and Sales InteractionsChapter 5 11 mins
The Impact of Voice on CommunicationChapter 6 8 mins
Emotional Intelligence in OrganizationsChapter 7 35 sec
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