Join us as we discuss responding as a leader when you receive hard to hear feedback with two new guests: Drs. Sall and DeKosky. We cover key points from their respective AIMW24 workshops: “Maintaining PD Wellness: What to Do When the Residents or Faculty are Mad at You,” and “From Whining to Winning: Transforming the Chronic Complainer into a Constructive Champion.” We specifically highlight the emotional valence related to receiving constructive feedback, extreme ownership and radical transparency, tips for chief residents regarding complaints received, and how to maintain a growth mindset when things get spicy in feedback conversations.

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Show Segments

Intro, disclaimer, guest bio
Updates and Introductions
Dr. Sall and Dr. DeKosky’s workshops
Emotional Valence
Growth Mindset
Psychological Safety
Systems Thinker
Complaint Triage Framework
Seasons of Change
Extreme Ownership
Radical Transparency
Take-home points
Things to Plug
Outro

Credits

Producer/Writer/Infographics/CME: Era Kryzhanovskaya MD
Hosts: Molly Heublein MD/ Era Kryzhanovskaya MD
Reviewer: Ben Kinnear MD, MEd
Guests: Dana Sall, MD MEd; Allison DeKosky, MD
Technical support: Podpaste
Theme Music: MorsyMusic

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