@ClaudeSilver is the first Chief Heart Officer of VaynerMedia, a @GaryVee company, which is a full-service digital agency where she serves to cultivate the hearts of its 750 employees. Claude’s passion is facilitating growth and change in people, teams, and companies. Claude is dedicated to helping people find meaning in what they are doing and guiding colleagues in how to identify and remove roadblocks. Most importantly she helps her staff belong. Claude has an incredible track record with Fortune 50 companies and shares her mindset today around hiring, developing and retaining talent. She is not only a phenomenal leader but is specifically one of the kindest and wisest souls we know.

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3 KEY POINTS:

1. The tone within your organization that establishes leadership starts from the very top
2. Hire someone who is curious and passionate about the WHY. They will be creative in breaking down current systems of doing things and will redesign it better, as a result
3. Proximity is power. Take time to get to know the people you work with, recognizing that no one should be left on an island

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