Welcome back to #QualityMatters, your go-to podcast for all things quality management! In episode 162, we continue our enlightening mini-series on consultation, a critical aspect of achieving excellence in any organization.

Join us as we delve into the heart of the consultation process, where information reigns supreme. In this episode, we explore the vital question: “How do you handle documented information during consultations?”

Our expert hosts will unravel the secrets to effective information management, ensuring that knowledge flows seamlessly within your team and beyond. From best practices to common pitfalls, we’ll guide you through the labyrinth of documents, ensuring that your organization thrives in a world where #QualityMatters more than ever.

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