Welcome to this episode of the #QualityMatters podcast, where we’ll be discussing a fundamental aspect of ISO 9001 quality management system – the difference between control of nonconforming output and corrective action. ISO 9001 is a globally recognized standard that sets the requirements for quality management systems in organizations of all sizes and industries.

One of the critical objectives of ISO 9001 is to ensure that an organization’s products or services consistently meet customer requirements and comply with applicable regulations. To achieve this, ISO 9001 requires organizations to establish processes to identify and address nonconformities in their products, processes, or services.

In this episode, we’ll delve into the two primary methods used in ISO 9001 to address nonconformities – control of nonconforming output and corrective action. We’ll explore the differences between these two approaches, the circumstances in which they’re used, and their role in ensuring the ongoing effectiveness of a quality management system.

So, whether you’re new to ISO 9001 or an experienced quality professional, join us as we explore this critical aspect of the standard and gain a deeper understanding of how to effectively manage nonconformities in your organization.

#QualityMatters podcast is sponsored by Texas Quality Assurance

Host: Darci Chambers – “The Boss Lady” https://www.linkedin.com/in/darci-chambers-b2196683/

Co-Host Kyle Chambers – CEO Texas Quality Assurance https://www.linkedin.com/in/kyle-chambers-tqa/

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