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Developing a Customer Service–Conscious Team for High Performance
Effective customer service is a collective effo... more
May 10 2022 13m
Chapter 1 55 sec
Intro    &nbsp
Chapter 2 33 sec
Chad Franzen introduces the guest, Rajaa El Oualidi. &nbsp
Chapter 3 55 sec
Rajaa gives an overview of UDR.         &nbsp
Chapter 4 44 sec
What’s involved in Rajaa’s day-to-day role as a director of senior operations at UDR?
Chapter 5 38 sec
Rajaa talks about the roles her team members play on the job
Chapter 6 9 mins
How important is service in what UDR does...
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