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In this special Security Awareness Month edition of “Phishing for Answers,” we reel in Norman Kromberg—a finance-whiz-turned-CISO who blends down-to-earth Midwest values with sharp cybersecurity insight. Raised in Lincoln, Nebraska, Norman cut his teeth in banking before jumping into IT governance and risk compliance. Now, he’s applying that business-first mindset to keep organizations one step ahead of threat actors.

Ever wonder how revenue-minus-expense ties into your malware defenses? Norman breaks down how understanding the core equation of any business not only helps you talk risk at the board level—it ensures you’re investing in security where it actually matters. From empathizing with accidental clickers to mapping out which roles pose the biggest insider-threat risks, Norman shows you how to craft a security program that’s both human-friendly and hacker-hostile. It’s a candid, engaging chat that proves financial smarts and cybersecurity savvy can—and should—work hand in glove. Because in the battle against phishing, you can’t just think like a hacker—you’ve also got to think like a CEO.

Joshua Crumbaugh is a world-renowned ethical hacker and a subject matter expert in social engineering and behavioral science. As the CEO and Founder of PhishFirewall, he brings a unique perspective on cybersecurity, leveraging his deep expertise to help organizations understand and combat human-centered vulnerabilities in their security posture. His work focuses on redefining security awareness through cutting-edge AI, behavioral insights, and innovative phishing simulations.

PhishFirewall is a cutting-edge cybersecurity company revolutionizing security awareness with AI-powered training and phishing simulations that eliminate the need for manual campaign management.

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