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In this enlightening episode of “Phishing for Answers,” Kevin Gowen, CISO at Synovus, takes us on a journey through three decades of transformation—both for himself and the bank. From his start in IT and risk management to a near-instant leap into the top security role, Kevin shares how Synovus’ security culture has evolved alongside industry threats. Host Joshua Crumbaugh digs into Kevin’s perspectives on AI-driven attacks, employee-focused training, and why the “human element” remains cybersecurity’s biggest challenge—and greatest opportunity. Tune in for a candid look at how one financial powerhouse balances innovative defenses with real-world practicality, proving that strong security is, ultimately, all about people.

Joshua Crumbaugh is a world-renowned ethical hacker and a subject matter expert in social engineering and behavioral science. As the CEO and Founder of PhishFirewall, he brings a unique perspective on cybersecurity, leveraging his deep expertise to help organizations understand and combat human-centered vulnerabilities in their security posture. His work focuses on redefining security awareness through cutting-edge AI, behavioral insights, and innovative phishing simulations.

PhishFirewall is a cutting-edge cybersecurity company revolutionizing security awareness with AI-powered training and phishing simulations that eliminate the need for manual campaign management.

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