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Episode 1277:

Bryan Shelton of AubreyDaniels.com delves into the intricacies of performance improvement within organizations, highlighting two pivotal truths: the impact of systems and leadership practices on employee behavior. Shelton argues that without addressing both, organizations risk falling into ineffective quick fixes, advocating for a holistic approach that blends behavioral science with systemic and leadership development to achieve sustained performance improvement.

Read along with the original article(s) here: https://www.aubreydaniels.com/blog/two-truths-about-performance-improvement & https://www.aubreydaniels.com/blog/from-beat-down-to-build-up

Quotes to ponder:

"A bad system will beat a good person every time.”

"Leadership is not about beating employees into submission: it’s about inspiring them to become great."

"The best designed systems and processes will lose their ability to encourage behavior if poor leadership practices are common."

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