Converge: The Business of Creativity Podcast with Dane Sanders
Joe Lemay on Overcoming Failure to Become a Crowdfunding Hit That Can Last
Failure is a Part of the Testing Process, Keep Tryin...
more
Aug 25 2020 44m
Chapter 1 4 mins
How can you take the lessons that Joe shares and use them to overcome any friction you may be experiencing with a product?Chapter 2 4 mins
The concept of crowdfunding and how it influenced JoeChapter 3 2 mins
The transition from just a few pre-sales to thousands, and how it impacted Joe and JeffChapter 4 57 sec
Dane’s discovery of RocketbookChapter 5 2 mins
Dane learning how to make the product work for himChapter 6 1 min
What does it take to go again as a business owner when it feels daunting and out of your depth for the moment you’re in?Chapter 7 45 sec
Learning to accept when something isn’t workingChapter 8 1 min
The benefits of taking a breakChapter 9 1 min
When it comes to a successful company, a good founding team and management team is very importantChapter 10 24 sec
Overcoming difficulties when initially creating Rocketbook WaveChapter 11 2 mins
The influences of customer services in the initial stages of a businessChapter 12 17 sec
Not only is it the product but also the experience people haveChapter 13 3 mins
What kind of leadership and culture is needed to leap from a viable product to a viable company?Chapter 14 58 sec
The purpose of customer service is keeping the customer happy and learning from themChapter 15 1 min
"Turn customer connections into customer insights.”Chapter 16 1 min
As a leader, when you don’t always get great news, what do you do?Chapter 17 56 sec
What do we do with negative feedback?Chapter 18 2 mins
When it comes to a product, not everyone will ever understand. You need to find your segment of customers that do get it in order to be successfulChapter 19 3 mins
The principle that Joe accents in his companyChapter 20 4 mins
Rocketbook Whiteboard Beacons and their uses