The Startup Chat with Steli and Hiten
300 Episodes • By Steli Efti & Hiten Shah: Serial Entrepreneurs, Sales & Marketing Experts, Startup Investors & Advisors, CEOs running multi million dollar SaaS Startups •
thestartupchat.com/
Unfiltered insights and actionable advice straight from the trenches of startup and business life. The show hosts, Steli Efti and Hiten Shah, are both serial entrepreneurs who have founded multi-million dollar SaaS startups. Being busy CEOs of fast-growing companies, they know the value of your time
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530: Inbox Insanity? Archive All Your Emails Now!
In today’s episode of the startup chat, Steli and Hi...
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Dec 15 2020 1h 30m
Chapter 1 36 sec
About today’s topicChapter 2 2 mins
Why this topic was chosenChapter 3 1 min
Why your inbox is not a prisonChapter 4 26 sec
Why you don’t have to respond to every emailChapter 5 1 min
How responding to all emails can be counterproductiveChapter 6 23 sec
How there are better ways to manage your life than through emailChapter 7 31 sec
How email is still very commonly usedChapter 8 27 sec
Hiten’s relationship with emailChapter 9 1 min
Tips to help you manage your emailChapter 10 1 hr 21 mins
Why email shouldn’t stress you out
529: Self-Management Is the Best Management
Today on The Startup Chat, Steli and Hiten talk how ...
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Dec 1 2020 1h 30m
Chapter 1 38 sec
About today’s topicChapter 2 41 sec
Why this topic was chosenChapter 3 1 min
Why knowing what you control is super importantChapter 4 13 sec
Why self-managed people are some of the best people to work withChapter 5 58 sec
What self-management meansChapter 6 48 sec
Why you should start with youChapter 7 56 sec
Why you should live a truly good life in front of your childrenChapter 8 10 sec
Steli Efti: And I& like, & that book is going to be two pages. And it& just going to say, & your shit together. Just whatever you want your children& life to look like, make sure you live it in front of them. You& got to tackle your fears. Be honest, grow, learn, be humble. Just live a truly good life in front of them and they& be fine. They& learn everything they need to learn by watching you. There& nothing you need to pretend to do or say to them while privately your shit& fucked up.'& Right? And think, & I read these 20 books about perfect child education. And so, my children truly are going to benefit from this.& Maybe they will a little bit, but if you just don& have your affairs in order, they& not. They& just going to copy your behavior. It& the same thing & Back in the day when I was a kid & I don& know I was for you, but all my uncles would smoke and all of them would forbid their children to smoke. And I always thought that& kind of weird. I was like, & logic is this? They& sitting here in the living room smoking a cigarette.& But then once they saw that one of the kids, when they were 16 smoked in school or something, they had lost their shit, and they were screaming at them. And I& like, & you& smoking as well? How you manage your child? What is this?& So, the same thing. But it& so much easier. It& for all of us. It& so much easier for me to tell you what to do than to do it myself correctly. [crosstalkChapter 9 19 sec
How it’s so much easier to tell people what to doChapter 10 1 min
Steli Efti: Why does your life not apply to this standard? This golden standard of [crosstalkChapter 11 1 min
Hiten Shah: Because I was eating it. Yeah. What do you want me to say? [crosstalkChapter 12 25 sec
The importance of self-managementChapter 13
Hiten Shah: I think there is. Managing Oneself [crosstalkChapter 14 13 sec
The principles of managementChapter 15 22 sec
Hiten Shah: [crosstalkChapter 16 1 hr 20 mins
Hiten Shah: How can I now [crosstalk
528: Pro Tip: Share Your Work
In today’s episode of The Startup Chat, Steli and Hi...
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Nov 17 2020 1h 30m
Chapter 1 57 sec
About the topic of today’s episodeChapter 2 38 sec
Steli Efti: Julian Shapiro, who& a badass. [crosstalkChapter 3 1 min
Why this topic was chosenChapter 4 1 min
Why you shouldn’t feel forced into sharingChapter 5 23 sec
Things to consider before sharing your workChapter 6 40 sec
What most startups share about their workChapter 7 35 sec
How not to share your workChapter 8 19 sec
Why sharing your work in real-time is riskierChapter 9 31 sec
How sharing your work shows vulnerabilityChapter 10 11 sec
How sharing your work sparks curiosityChapter 11 1 hr 22 mins
When to share your work
527: Should Founders Be Doing Sales? Will Prospects Take Their Startups Serious?
In today’s episode of The Startup Chat, Steli and Hi...
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Nov 3 2020 1h 30m
Chapter 1 44 sec
About today’s topicChapter 2 1 min
Why this topic was chosenChapter 3 29 sec
How some founders are concerned about doing sales themselvesChapter 4 1 min
Why it’s better for founders to do sales themselvesChapter 5 24 sec
How Hiten does sales for his own startupChapter 6 22 sec
all these tasks, are they not beneath me? Will people not judge me if I sent them an email telling them I want to talk to them about my product, or sell it to them or whatever?& And so that kind of a thing drives me crazy, because it is an imposter syndrome problem, but it& also so& This is the type of thing where insecurities are really standing in our ways of success, and of doing the right thingsChapter 7 35 sec
How some founders’ let their insecurities get in the way of their successChapter 8 36 sec
How the customer wants you to solve their problemChapter 9 27 sec
How the customer mattersChapter 10 1 min
How people are thrilled to talk to foundersChapter 11 1 hr 22 mins
How Hiten and his cofounder get on sales calls together
526: Is There Too Much SAAS?
In today’s episode of the startup chat, Steli and Hi...
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Oct 27 2020 1h 30m
Chapter 1 1 min
About today’s topicChapter 2 21 sec
Why this topic was chosenChapter 3 26 sec
How people are building a lot of software right nowChapter 4 1 min
How bottlenecks affect selling SaaS todayChapter 5 1 min
The current state of the SaaS industryChapter 6 1 min
How it’s easier than ever to build a SaaS productChapter 7 27 sec
What customers think about the current state of SaaSChapter 8 1 min
How the market might go in the coming yearsChapter 9 24 sec
If founders should be worried about competitionChapter 10 1 hr 22 mins
Advice for founders looking to start a saas company
525: A Founders Guide to Feeling Feelings
Today on The Startup Chat, Steli and Hiten talk abou...
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Aug 25 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3
Chapter 4 27 sec
Chapter 5 1 min
Why this topic was chosenChapter 6 1 min
How Steli deals with his emotionsChapter 7 13 sec
Chapter 8 1 min
One factor that determines how you deal with your feelingsChapter 9 1 min
Another factor that determines how you deal with your feelingsChapter 10 23 sec
One way to get in control of your emotionsChapter 11 2 sec
Chapter 12 13 sec
Chapter 13 58 sec
Chapter 14 1 sec
Chapter 15 9 sec
Chapter 16 1 sec
Chapter 17 9 sec
Chapter 18 1 sec
Chapter 19 5 sec
Chapter 20 6 sec
Chapter 21 6 sec
The importance of recognizing your emotionsChapter 22
Chapter 23 21 sec
Chapter 24 1 min
A real-world example of dealing with emotionsChapter 25 1 min
How Steli reacted to an emergency situationChapter 26 1 min
Why you can pay a big price if you suppress your emotionsChapter 27 2 sec
Chapter 28
Chapter 29 2 sec
Chapter 30 2 sec
Chapter 31 1 hr 17 mins
524: How to Acquire and Cross-Promo SAAS Apps
In today’s episode of The Startup Chat, Steli and Hi...
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Aug 19 2020 1h 30m
Chapter 1
About the topic of today’s episodeChapter 2 1 sec
Chapter 3
Chapter 4
Chapter 5 26 sec
Steli : And today on this [hollow chatChapter 6 2 mins
Why this topic was chosenChapter 7
Chapter 8 43 sec
Why cross-promoting isn’t as simple as people thinkChapter 9 35 sec
Why you should be conservative with your expectationsChapter 10 1 min
Things to consider before using this strategyChapter 11 1 min
How to introduce the new app to customersChapter 12 13 sec
Why you should be clear about buying an appChapter 13 46 sec
Chapter 14 2 sec
Why you should be cautious about buying an appChapter 15 27 sec
Questions to ask before buying an appChapter 16 27 sec
Chapter 17 1 min
Chapter 18 1 min
About Basecamp’s marketing strategyChapter 19 3 mins
Chapter 20 25 sec
Chapter 21 1 hr 15 mins
523: Creating Opportunities in a Time of Crisis
In today’s episode of The Startup Chat, Steli and Hi...
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Aug 11 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 33 sec
Chapter 4 2 sec
Why this topic was chosenChapter 5
Chapter 6 21 sec
Chapter 7 43 sec
Chapter 8
Chapter 9 28 sec
Chapter 10 19 sec
An example of an entrepreneur taking advantage of the current situationChapter 11 1 sec
Chapter 12 3 mins
Chapter 13 17 sec
How being successful in a time of crisis is all about getting creativeChapter 14
How some restaurants are really innovating right nowChapter 15 1 min
Chapter 16 1 min
Another way some restaurants are innovatingChapter 17 2 mins
One other way some restaurants are innovating in this crisisChapter 18 21 sec
How a startup in the fitness industry is innovatingChapter 19 5 mins
Chapter 20 5 sec
Chapter 21 52 sec
Chapter 22
Chapter 23 22 sec
Chapter 24
Chapter 25 1 hr 11 mins
522: How to Improve Cashflow During a Crisis
in today’s episode of the startup chat, Steli and Hi...
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Aug 4 2020 1h 30m
Chapter 1 2 sec
Chapter 2 2 sec
Chapter 3 1 sec
Chapter 4 11 sec
Chapter 5 10 sec
Chapter 6 49 sec
Why this topic was chosenChapter 7 13 sec
Chapter 8 12 sec
Some things you could do to improve your cashflowChapter 9 1 sec
Chapter 10 1 min
Chapter 11 14 sec
Chapter 12 38 sec
Chapter 13 22 sec
Why you should talk to a finance expert if you want to learn how to read your P&L statementChapter 14 1 min
Why you should look at your P&L statement on regularlyChapter 15 39 sec
Why it’s important to know how much money your company is burning and how much is in the bankChapter 16 41 sec
Chapter 17 49 sec
The number one thing to understand about cash flowChapter 18 1 min
How to manage your cash flow during the crisisChapter 19 2 mins
How prepayments can help you with your cash flowChapter 20 35 sec
How cash flow management is a never-ending processChapter 21 1 min
Chapter 22
Chapter 23 1 min
Chapter 24 25 sec
Chapter 25
Chapter 26 3 sec
Chapter 27 1 hr 13 mins
521: The Power of Encouragement
Today on The Startup Chat, Steli and Hiten talk abou...
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Jul 28 2020 1h 30m
Chapter 1 1 sec
Chapter 2 1 sec
Chapter 3 34 sec
Chapter 4 1 min
Why this topic was chosenChapter 5 2 mins
An example of a fascinating Muay Thai trainerChapter 6 4 sec
Hiten’s thoughts around encouragementChapter 7 25 sec
Chapter 8 57 sec
How humans can be really insecure beingsChapter 9 1 min
How humans are terrible at recognising when someone needs encouragementChapter 10 57 sec
How talking things out can give us encouragementChapter 11 34 sec
How encouragement is an interesting conceptChapter 12 41 sec
Why it’s important to become aware when someone needs encouragementChapter 13 2 mins
The importance of encouraging each otherChapter 14 2 mins
Chapter 15 2 mins
Chapter 16 1 min
Chapter 17
Chapter 18 33 sec
Chapter 19 28 sec
Chapter 20
Chapter 21 1 hr 11 mins
520: Encore episode – How to Worry in Business
Today on The Startup Chat we talk about worry. We ge...
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Jul 21 2020 23m
519: The HEY launch: Pick a fight to get attention
In today’s episode of The Startup Chat, Steli and Hi...
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Jul 14 2020 1h 30m
Chapter 1
About the topic of today’s episodeChapter 2
Chapter 3 1 sec
Chapter 4 21 sec
Chapter 5 2 sec
Chapter 6
Chapter 7 2 sec
Chapter 8 7 sec
Chapter 9 46 sec
Why this topic was chosenChapter 10 35 sec
Chapter 11 43 sec
One thing about Basecamp that a lot of people don’t realiseChapter 12 58 sec
About HEYChapter 13 59 sec
How the launch of HEY was a campaignChapter 14 12 sec
Chapter 15 36 sec
Another interesting thing about the HEY launchChapter 16 15 sec
Chapter 17 1 min
The unique position of BasecampChapter 18 15 sec
Chapter 19 51 sec
How Apple is a very principled companyChapter 20 1 min
How Basecamp has found a middle groundChapter 21 2 mins
About Basecamp’s marketing strategyChapter 22 3 sec
Chapter 23
Chapter 24 19 sec
Chapter 25
Chapter 26 11 sec
Chapter 27 12 sec
Steli Efti : They& going big. The idea& big, the brand, everything, the launch. They& attempting something truly big. And you can tell that they& excited about it. You could tell it took something like this to get them excited again, to launch something [crosstalkChapter 28 52 sec
Chapter 29 11 sec
Chapter 30 1 sec
Chapter 31 4 sec
Chapter 32
Chapter 33 1 hr 15 mins
518: Reinvention Causes Everything to Thrive
In today’s episode of The Startup Chat, Steli and Hi...
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Jul 7 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 27 sec
Chapter 4 35 sec
Why this topic was chosenChapter 5 30 sec
Reinvention versus destructionChapter 6 45 sec
Chapter 7 25 sec
One beautiful thing about the USAChapter 8
Chapter 9 5 sec
Chapter 10
Chapter 11 10 sec
Chapter 12
Chapter 13 3 sec
Chapter 14
Chapter 15
Chapter 16
Chapter 17 4 sec
Chapter 18
Chapter 19 37 sec
Chapter 20 1 min
How reinvention can cause hardshipChapter 21 33 sec
How more American companies go through reinventionChapter 22 8 sec
Why Hiten wrote this tweetChapter 23
Chapter 24 1 sec
Chapter 25 1 sec
Chapter 26 21 sec
How America has always been about reinventionChapter 27 55 sec
What destruction is aboutChapter 28 1 min
What causes things to survive and thriveChapter 29 49 sec
Chapter 30 2 mins
Chapter 31
Chapter 32 26 sec
Chapter 33 52 sec
Chapter 34 3 sec
Chapter 35 4 sec
Chapter 36 9 sec
Chapter 37 1 hr 16 mins
517: How to Plan in 2020?
In today’s episode of The Startup Chat, Steli and Hi...
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Jun 30 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 1 sec
Chapter 4 36 sec
Chapter 5 46 sec
Why this topic was chosenChapter 6 3 sec
Chapter 7 1 min
Should you make plans in 2020?Chapter 8 1 min
How you should plan in 2020Chapter 9 6 sec
Chapter 10 39 sec
Why your timelines have to be shorter during a crisisChapter 11 23 sec
How Steli currently makes his plansChapter 12 40 sec
Chapter 13 1 min
The right way to approach crazy times like theseChapter 14 55 sec
How Hiten approached the crisisChapter 15 2 mins
Chapter 16 11 sec
Chapter 17 12 sec
How teams could deal with high pressureChapter 18 1 min
How you can adapt to the uncertaintyChapter 19 1 min
Chapter 20 8 sec
Chapter 21
Chapter 22 36 sec
Chapter 23
Chapter 24 17 sec
Chapter 25
Chapter 26
Chapter 27
Chapter 28 1 min
Chapter 29 11 sec
Chapter 30 10 sec
Chapter 31 2 sec
Chapter 32 3 sec
Chapter 33
Chapter 34 1 hr 12 mins
516: There’s No Mastery in Inner Work
Today on The Startup Chat, Steli and Hiten talk abou...
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Jun 23 2020 1h 30m
Chapter 1
About today’s topicChapter 2
Chapter 3 1 sec
Chapter 4 7 sec
Chapter 5 35 sec
Hiten Shah : [crosstalkChapter 6 12 sec
Why this topic was chosenChapter 7 1 sec
How your strength can be your weaknessChapter 8
Chapter 9 14 sec
Chapter 10
Chapter 11 6 sec
Chapter 12 1 sec
Chapter 13 6 sec
Chapter 14 2 sec
Chapter 15 3 sec
Chapter 16
Chapter 17 8 sec
Chapter 18
Chapter 19 18 sec
Chapter 20 50 sec
Chapter 21 8 sec
How inner work is the type of work that never endsChapter 22 23 sec
Chapter 23 4 sec
Chapter 24 4 sec
Chapter 25
Chapter 26 16 sec
Chapter 27 18 sec
How inner work can feel like a never-ending onionChapter 28 3 sec
Chapter 29
Chapter 30 1 sec
Chapter 31 20 sec
Chapter 32 13 sec
Chapter 33
Chapter 34 5 sec
Chapter 35
Chapter 36 6 sec
Chapter 37 13 sec
How what you are today will always keep changingChapter 38 37 sec
Chapter 39 8 sec
Chapter 40 45 sec
Why you shouldn’t dehumanize your heroesChapter 41 1 sec
Chapter 42 1 sec
Chapter 43 12 sec
How Jeff Bezos is a humanChapter 44
Chapter 45 5 sec
Chapter 46
Chapter 47 23 sec
Chapter 48
Chapter 49 11 sec
Chapter 50
Chapter 51 35 sec
Chapter 52 1 sec
Why there’s no mastery at the end of the tunnelChapter 53 1 sec
Chapter 54 59 sec
Chapter 55 39 sec
How long it took for the Steli and Hiten to realise they were full of shitChapter 56 1 min
Chapter 57 7 sec
Chapter 58 2 sec
Chapter 59 9 sec
Chapter 60 1 sec
Chapter 61 3 sec
Chapter 62 10 sec
Chapter 63 8 sec
Chapter 64 2 sec
Chapter 65 2 sec
Chapter 66 15 sec
Chapter 67 7 sec
Chapter 68 4 sec
Chapter 69 5 sec
Chapter 70 1 hr 16 mins
515: “Should Have Done This Earlier”
In today’s episode of The Startup Chat, Steli and Hi...
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Jun 16 2020 1h 30m
Chapter 1
About the topic of today’s episodeChapter 2 1 sec
Chapter 3 1 sec
Chapter 4 25 sec
Chapter 5 2 sec
Why this topic was chosenChapter 6 16 sec
Chapter 7 15 sec
Chapter 8 1 min
Why Hiten tweeted about today topicChapter 9 5 sec
Chapter 10 3 sec
Chapter 11
Chapter 12
Chapter 13 9 sec
How there are different ways to look at a lightbulb momentChapter 14
Chapter 15 26 sec
Chapter 16 24 sec
Chapter 17 16 sec
Chapter 18 43 sec
How what you focus on changes how you look at different situationsChapter 19 13 sec
Chapter 20
Chapter 21 4 sec
Chapter 22 4 sec
Why how you feel whenever you figure out something challenging doesn’t matterChapter 23 13 sec
Chapter 24 6 sec
Why you shouldn’t focus on the negative side of thingsChapter 25 41 sec
Chapter 26
Chapter 27 21 sec
Chapter 28 2 sec
Chapter 29
Chapter 30 22 sec
Chapter 31 5 sec
Why you shouldn’t set conditions for yourselfChapter 32 2 mins
The benefits of having a positive outlook on thingsChapter 33 13 sec
Why working on our attitudes towards ourselves can be a game-changerChapter 34 13 sec
Chapter 35
Chapter 36
Chapter 37 25 sec
Chapter 38
Chapter 39 4 sec
Chapter 40 8 sec
Chapter 41 1 hr 19 mins
514: How to Keep Your Sanity in 2020
In today’s episode of The Startup Chat, Steli and Hi...
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Jun 9 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 1 sec
Chapter 4 17 sec
Chapter 5 38 sec
Why this topic was chosenChapter 6
Chapter 7 46 sec
Chapter 8 7 sec
Chapter 9 37 sec
How Hiten is keeping his sanity right nowChapter 10 23 sec
The difference between luck and gratitudeChapter 11 11 sec
How nobody really knows how to feel right nowChapter 12 53 sec
How information overload could be a problem right nowChapter 13 1 min
One really unique thing about these timesChapter 14 12 sec
Chapter 15 3 sec
Chapter 16
How Steli is keeping his sanity right nowChapter 17 1 min
Chapter 18 2 sec
Chapter 19
Chapter 20 9 sec
Chapter 21 1 min
One reason why this current situation is so intenseChapter 22 24 sec
Chapter 23 15 sec
How this current situation is hitting a nerve with a lot of peopleChapter 24 20 sec
Chapter 25 1 min
Chapter 26
Chapter 27 3 mins
Chapter 28 1 min
Chapter 29 1 min
Chapter 30 13 sec
Should I be still trying to close deals for my new software that I& trying to get up and running? Or should I just lay low for a week or two, and then wait and see before I start trying to reengaging in the market?Chapter 31 46 sec
Chapter 32 5 mins
Chapter 33 53 sec
Chapter 34 8 sec
Chapter 35 2 mins
Chapter 36 50 sec
Chapter 37 26 sec
Stay safe and stay sane. I think both of us, we assume the craziness that 2020 has to dish out is not fully over yet, although it& hard to believe. I feel like we might be in it for some more rocky ups and downs in this year, so we all need to work really hard to stay sane during all thisChapter 38 1 hr
513: Online Meetings & Virtual Events During COVID-19
In today’s episode of The Startup Chat, Steli and Hi...
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Jun 2 2020 1h 30m
Chapter 1 2 sec
Chapter 2
Chapter 3 35 sec
Chapter 4 47 sec
Why this topic was chosenChapter 5 16 sec
How the number of invitations to online events and conferences has revved up rapidlyChapter 6 16 sec
Chapter 7 1 min
Hiten’s experience with online eventsChapter 8 43 sec
How things might gradually shiftChapter 9 30 sec
Why this explosion of online events fascinates HitenChapter 10 44 sec
How people have more time for online events right nowChapter 11 12 sec
Chapter 12
Chapter 13 2 sec
Chapter 14
Chapter 15
Chapter 16 1 sec
Chapter 17 1 sec
How people are starving for new connectionsChapter 18
Chapter 19 20 sec
Chapter 20 1 sec
Chapter 21 13 sec
Chapter 22 41 sec
How online events are much easier to attendChapter 23 2 mins
One thing that’s always going to be true about online eventsChapter 24 59 sec
Chapter 25 5 sec
Chapter 26 2 mins
Chapter 27 13 sec
Chapter 28 50 sec
Chapter 29
Chapter 30 1 hr 15 mins
512: The Sales & Marketing Grind
Today on The Startup Chat, Steli and Hiten talk abou...
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May 26 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 29 sec
Chapter 4
Chapter 5 1 sec
Why this topic was chosenChapter 6 1 sec
Chapter 7 26 sec
Chapter 8 28 sec
The tweet that inspired this episodeChapter 9 5 sec
Chapter 10 1 min
What prompted Hiten’s tweetChapter 11 1 min
How marketing and sales is a grindChapter 12 5 sec
How marketing and sales are like working outChapter 13 47 sec
Chapter 14 19 sec
What makes Steli stay consistently on the sale grindChapter 15
Chapter 16 2 mins
Chapter 17 1 min
A mindset that salespeople need to developChapter 18 17 sec
Chapter 19 1 min
Why marketing is different from salesChapter 20 1 min
How Hiten gets through the grindChapter 21 2 mins
Chapter 22 1 hr 14 mins
511: Starting a Startup During COVID-19?
In today’s episode of The Startup Chat, Steli and Hi...
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May 19 2020 1h 30m
Chapter 1 2 sec
Chapter 2 1 sec
Chapter 3 17 sec
Chapter 4 52 sec
Why this topic was chosenChapter 5 20 sec
Chapter 6 44 sec
If this is the right time to start a StartupChapter 7 11 sec
Why there’s never a good or bad time to startChapter 8 2 mins
How the world is very different right nowChapter 9 5 sec
Why this is a good time to startChapter 10 2 mins
Chapter 11 34 sec
What to do differently if you started nowChapter 12 29 sec
Chapter 13
Chapter 14 14 sec
Chapter 15 42 sec
Why cash flow is more important right nowChapter 16 27 sec
Chapter 17 1 min
Why “nice to haves” are off the tableChapter 18 1 min
What to consider if you’re starting something right nowChapter 19 2 sec
Chapter 20 36 sec
Chapter 21 1 hr 16 mins
510: How to Get Good at Taking Critical Feedback
In today’s episode of The Startup Chat, Steli and Hi...
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May 12 2020 1h 30m
Chapter 1 3 sec
Chapter 2
Hiten : And this is Hiten [ShahChapter 3 27 sec
Chapter 4 30 sec
Why this topic was chosenChapter 5 56 sec
Something Steli is very sensitive aboutChapter 6 1 min
An example of someone who doesn’t take feedback wellChapter 7 7 sec
Chapter 8 41 sec
Why you shouldn’t take anything personally when it comes to feedbackChapter 9 1 min
What makes people good at taking feedbackChapter 10 14 sec
How to get better at taking feedbackChapter 11 42 sec
How to give feedback to someone so that they don’t take it personallyChapter 12 2 mins
What to think about when you give feedbackChapter 13 1 min
Why it might be better to ask for someone’s opinion instead of feedbackChapter 14 2 mins
Chapter 15 9 sec
Chapter 16
Chapter 17 38 sec
Chapter 18 41 sec
Chapter 19 56 sec
Chapter 20 6 sec
Chapter 21
Chapter 22 2 mins
Chapter 23
Chapter 24 5 sec
Chapter 25 1 hr 13 mins
509: Questions to Ask Yourself During This Crisis
In today’s episode of The Startup Chat, Steli and Hi...
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May 7 2020 1h 30m
Chapter 1 3 sec
Chapter 2 31 sec
Chapter 3 14 sec
Why this topic is importantChapter 4
Chapter 5
Steli Efti : Yes. [crosstalkChapter 6 1 min
Chapter 7 37 sec
Chapter 8 56 sec
Why this particular crisis is uniqueChapter 9 37 sec
Questions to ask when you think you’reChapter 10 3 sec
Chapter 11 14 sec
Chapter 12 1 min
How we sometimes ask ourselves questionsChapter 13 1 min
Good questions to ask that can beChapter 14 1 sec
Chapter 15
Chapter 16 53 sec
A question Steli asks his mum nowChapter 17
Chapter 18 1 min
Chapter 19
Why Hiten switched to focusing on luckChapter 20 2 mins
Chapter 21 13 sec
The difference between gratitude andChapter 22 1 min
Chapter 23 16 sec
How focusing on what you feel lucky about can give you a new perspective on lifeChapter 24 11 sec
Chapter 25 12 sec
Chapter 26 1 hr 16 mins
508: How to Ruin Your Reputation During a Crisis
Today on The Startup Chat, Steli and Hiten
talk abou...
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Apr 28 2020 1h 30m
Chapter 1
About today’s topicChapter 2 1 sec
Chapter 3 1 sec
Chapter 4 36 sec
Chapter 5 2 mins
Why this topic was chosenChapter 6 1 sec
Chapter 7 26 sec
Chapter 8 1 min
Steli’s recent experience with aChapter 9 1 sec
Chapter 10 2 mins
Chapter 11 10 sec
Hiten’s thoughts on this particularChapter 12 58 sec
Chapter 13 47 sec
How this is an unusual experienceChapter 14 28 sec
Why the devil is in the detailChapter 15 4 sec
Chapter 16 47 sec
What was wrong about this person’sChapter 17 1 min
The second thing that was wrong withChapter 18 17 sec
The importance of communicating your valueChapter 19 12 sec
How treating people desperately and sleazy can ruin your reputationChapter 20 1 sec
Chapter 21 2 mins
Chapter 22 1 sec
Chapter 23 9 sec
Chapter 24
Chapter 25 1 hr 15 mins
507: How to Stop Your Customers From Churning During COVID-19?
In today’s episode of The Startup Chat, Steli
and Hi...
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Apr 24 2020 1h 30m
Chapter 1 1 sec
Chapter 2 24 sec
Chapter 3 30 sec
Why this topic was chosenChapter 4 11 sec
Chapter 5 1 sec
Why churn is to be expectedChapter 6
Chapter 7 6 sec
Chapter 8 3 sec
Chapter 9 3 sec
Why you should always be working hard toChapter 10 5 sec
Chapter 11 14 sec
What you shouldn’t be doing during thisChapter 12
Chapter 13
Chapter 14 1 sec
Chapter 15
Chapter 16 24 sec
Chapter 17 40 sec
Chapter 18 20 sec
Why you shouldn’t be lazy about tryingChapter 19 48 sec
What to do to stop churn in this crisisChapter 20 1 sec
The importance of talking to yourChapter 21 1 min
Chapter 22 1 min
Some practical ideas to help you stopChapter 23 43 sec
Chapter 24 2 mins
How people’s feeling has been changingChapter 25 1 sec
Chapter 26 6 sec
Chapter 27 1 min
Chapter 28 2 sec
Chapter 29 54 sec
Chapter 30 27 sec
Chapter 31 2 mins
Chapter 32 16 sec
Chapter 33
Chapter 34 38 sec
Chapter 35 1 hr 13 mins
506: How to Instill a Sense of Urgency in Your Business
In today’s episode of The Startup Chat, Steli and Hi...
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Apr 21 2020 1h 30m
Chapter 1 1 sec
Chapter 2 42 sec
Chapter 3 12 sec
Why this topic was chosenChapter 4 13 sec
Chapter 5
Chapter 6 6 sec
Chapter 7 7 sec
Chapter 8 20 sec
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Why Steli knows how to act during a crisisChapter 13
Chapter 14 24 sec
Chapter 15 15 sec
Chapter 16 46 sec
What Steli does during a crisisChapter 17 42 sec
What Steli struggles withChapter 18 6 sec
What makes a CEO good at maintaining intensity at all timesChapter 19 53 sec
Chapter 20 1 min
The meaning of a sense of urgencyChapter 21 29 sec
How to react in times of crisisChapter 22 18 sec
Why the sales department is an area of most businesses with the most sense of urgencyChapter 23 1 min
Chapter 24 1 min
What a sense of urgency means to Steli. Chapter 25 1 sec
Chapter 26 6 sec
Chapter 27 1 min
Chapter 28 2 sec
Chapter 29 54 sec
Chapter 30 27 sec
Chapter 31 2 mins
Chapter 32 16 sec
Chapter 33
Chapter 34 38 sec
Chapter 35 1 hr 13 mins