Process Breakdown Podcast (audio)
Improving the Customer Experience With the Right Processes
A great customer experience builds trust and lo...
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May 5 2022 24m
Chapter 1 55 sec
Intro  Chapter 2 30 sec
Chad Franzen introduces the guest, Isaac Vaughn. Chapter 3 56 sec
What was Isaac’s role as COO at Zenefits?Chapter 4 1 min
Isaac gives an overview of ZenefitsChapter 5 1 min
Isaac sheds more light on his day-to-day activities as COO at ZenefitsChapter 6 1 min
How valuable is the customer experience?Chapter 7 16 mins
Isaac describes the ideal customer experience at...