Wall Street Did Something Stupid.
Invest Like the Best with Patrick O'Shaughnessy
My guest today is Paul Orfalea. Paul founded Kinkos,...
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Oct 18 2022 46m
Chapter 1 1 min
[First question] What it was like to be a very bad student in highschoolChapter 2 39 sec
When he first realized he was unemployableChapter 3 1 min
The origin story of the very first Kinko’sChapter 4 43 sec
What the ideal progression of an entrepreneur is in his mindChapter 5 55 sec
Recognizing real customer problems and what he enjoys most about salesChapter 6 1 min
Finding what has worked well in each Kinko’s and coaching managersChapter 7 1 min
Something he found that a manager was doing that blew him awayChapter 8 1 min
Getting messages from his brain to everyone else in the Kinko’s networkChapter 9 1 min
The difference of working on and not in the businessChapter 10 34 sec
What he got better at when it came to managing peopleChapter 11 43 sec
Why a good salesperson will sell you brokeChapter 12 26 sec
Disagreeableness as a positive characteristic for people in businessChapter 13 27 sec
Whether or not candor is different from disagreeablenessChapter 14 2 mins
Why he teaches, what he teaches, and his teaching styleChapter 15 1 min
Explaining the Federal Reserve in two minutesChapter 16 18 sec
What students most commonly want from himChapter 17 1 min
Whether or not making yourself inaccessible as a leader is good for promoting a self-starter attitude amongst team membersChapter 18 18 sec
The story about tearing down a sign that was antagonistic to a customerChapter 19 32 sec
The role of anger in his career and something he’s worked on over timeChapter 20 1 min
Where Kinko’s falls on the spectrum of bad to great businessesChapter 21 58 sec
Characteristics he’d look for in founders to back a business earlyChapter 22 1 min
Qualities of a business he’d cultivate more or less if he could start overChapter 23 23 sec
Lessons learned about using the word employeeChapter 24 38 sec
His strategy for where to go next once he had his original conceptChapter 25 23 sec
The most clever marketing strategy he ever deployed or designedChapter 26 44 sec
Learning to spread the glory instead of the moneyChapter 27 1 min
The state of entrepreneurship today compared to when he startedChapter 28 51 sec
How he instilled frugality and the saving mentality in the businessChapter 29 52 sec
What motivated him across his careerChapter 30 58 sec
Why being in it for the money seems odd in today’s lensChapter 31 16 sec
Who he most admired or most admires todayChapter 32 16 sec
Let My People Go Surfing: The Education of a Reluctant BusinessmanChapter 33 33 sec
Preserving the alignment of integrity and actionChapter 34 1 min
What it felt like to sell a business he’d worked so hard onChapter 35 2 mins
How good he is naturally with numbers and math being dyslexicChapter 36 47 sec
Defining success as having your adult children want to hang out with you and what stood out about his parents to himChapter 37 28 sec
His parents’ impression of him while he was building Kinko’sChapter 38 1 min
What has his interest and keeps his interest mostChapter 39 51 sec
The most interesting person he’s ever worked with at Kinko’sChapter 40 35 sec
What he would have done differently if he started from scratchChapter 41 1 min
Something that is most underappreciated about the United StatesChapter 42 56 sec
The kindest thing anyone has ever done for himChapter 43 2 mins
A big lesson he’s earned in a deeper way that he wishes he could share with others