What are your interests?
Select categories to help us recommend content for you.
Let's Go!
Close queue History
Play full episodes to fill your queue.
Fathom beta logo
   
mute button
Not AI Processed
Previews and search are not yet available for this episode.

Autoplay will start you at the beginning of the episode.
stars icon stars icon
No Highlight Generated
episode icon Dreams with Deadlines
Lessons Learned Over 4 Years Of Implementing A Company-wide OKR System | Lavanya Gopinath, Director of Operations a...
Key Things Discussed- What led to the decision to im... more
Jun 13 2022 44m
Chapter 1 1 min
About Lavanya’s origin story and how she came to stewarding objectives and key results (OKRs) at the billing and revenue management platform Chargebee
Chapter 2 1 min
How and why OKRs play a pivotal operational role at Chargebee
Chapter 3 46 sec
About prioritizing goals in a way that quickly aligns leadership and teams
Chapter 4 1 min
The Chargebee journey has not been without stumbling blocks
Chapter 5 1 min
Defining key results: What to communicate about and when
Chapter 6 2 mins
About the Why: Strategies for motivating teams to adopt OKR processes
Chapter 7 1 min
How Chargebee articulated cultural values and objectives designed to resonate across the enterprise
Chapter 8 1 min
About Chargebee’s key objectives: growth, value-add, an empathetic ethic, fast learning cycles
Chapter 9 1 min
How outside OKR coaches helped define and respond to challenges
Chapter 10 1 min
Learning Curve Lessons: The process takes time and people need prodding
Chapter 11 2 mins
About experimentation and failing fast, which are part of the OKR journey
Chapter 12 2 mins
How Chargebee layers OKR and operations into quarter-end close-outs
Chapter 13 7 sec
Rules of the Road: How to set your OKR process up for success
Chapter 14 2 mins
The role of internal OKR champions deployed across all business functions
Chapter 15 2 mins
How OKR champions are identified and recruited
Chapter 16 1 min
About the cadence of Chargebee’s quarterly and annual OKR milestones
Chapter 17 2 mins
What occurs during monthly OKR reviews and how the tracking works
Chapter 18 49 sec
Rolling out recognition at the functional level
Chapter 19 1 min
Special ways of honoring (and reinforcing) individual contributors
Chapter 20 2 mins
About blending OKR methodology with other performance metrics
Chapter 21 1 min
How OKRs differ by function and in a cross-functional context
Chapter 22 2 mins
What’s comes next in Chargebee’s evolving OKR journey
Chapter 23 2 mins
Quick-fire questions
Chapter 24 1 min
Operational issues that are top of mind for Lavanya
Like
Clip
Share
Transcript
More
Play Full