Design Critique: Products for People
Our show encourages usable designs for a better customer experience in products and services. Each episode is different, with the only constant being our demand that UX design make our lives better and provide long term value. If you care about design's impact on our modern quality of life, give us
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Design
DC168 Interview: Viktor Rydal on the Nomono Sound Capsule
This is our last episode for a while, but is well wo...
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Nov 11 2023 1h 3m
DC167 Interview: Dushyant Kanungo on Enterprise UX
Dushyant Kunungo joins Timothy Keirnan for a discuss...
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Jul 2 2023 48m
DC166 Interview: Publisher Barry McBride on Content Strategy at The Orange and Brown Report
Barry McBride joins Timothy Keirnan to discuss the h...
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May 21 2023 1h 29m
DC165 Interview: Matt Ranta on Improving UX for E-Commerce
Matt Ranta, head of practice at Nimble Gravity, join...
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Apr 17 2023 51m
Chapter 1 4 mins
The importance of proofreading marketing email messagesChapter 2 9 mins
Use new image formats like webp and AVIF to increase speed of a website and its SEOChapter 3 4 mins
Test a website with browsers besides Chrome, which not everyone will useChapter 4 3 mins
Competitive intelligence tools and keywordsChapter 5 2 mins
The useful website evaluation optimization toolChapter 6 1 min
In 2023 people are still not labeling images with alt tagsChapter 7 5 mins
Allowing content to be buried deep because of not using pagination properly on web pagesChapter 8 4 mins
Disavowing bad back links from undesirable sites you may not want to be associated with, and/or a website that is a link farmChapter 9 11 mins
Do not hide the search bar on the home page or other pages
DC164 Critique: 2023 Subaru BRZ
Eric Penn joins Tim Keirnan and Ken Mayer to discuss...
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Mar 30 2023 1h 21m
Chapter 1 4 mins
Eric Penn joins Tim Keirnan and Ken Mayer to discuss the first customer experience phases of his new 2023 Subaru BRZ after a month of ownership. The "Toyobaru Twins" (Toyota GR86 and Subaru BRZ) are the same car with some slight differences. This vehicle is one of the best examples of "user-centered design" we have ever encountered in a product, and Tim owned the first generation for four blissful years. Eric has purchased the long-awaited and much celebrated second generation, and we go into intense detail on our first four defined phases of the customer experience: EncounterChapter 2 13 mins
DecisionChapter 3 21 mins
PurchaseChapter 4 38 mins
Initial Use
DC163 Interview: John Leavitt On Industrial Design
John Leavitt, Senior Industrial Designer at Intelli...
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Mar 2 2023 54m
Chapter 1 3 mins
IntroductionChapter 2 4 mins
Design ProcessChapter 3 11 mins
Self Contained Breathing Apparatus case studyChapter 4 16 mins
Fire Truck Inventory Feature case studyChapter 5 3 mins
How does John recommend people learn industrial design and nurture their careersChapter 6 8 mins
Our dream of UX for any product having a main feature of protecting the user's/customer's privacy and security by defaultChapter 7 5 mins
John's favorite design resources
DC162 Critique: 2022 Kia Niro EV
David and Jo Lau discuss the five phases of customer...
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Jan 28 2023 56m
DC161 Critique: Private Selection Frozen Pizza
Larry Rusinsky joins Tim Keirnan for a new kind of e...
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Jan 1 2023 19m
DC160 Critique: PineTab tablet
Yousef Hegazi joins the show to help Tim Keirnan cri...
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Nov 9 2022 33m
DC159 Interview: John Loss on his book Not Always Homeless
John Loss joins David Mettler and Tim Keirnan to tal...
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Jul 28 2022 1h 2m
DC158 Critique: Electric Kettle UX
Tec-Ed CEO Stephanie Rosenbaum joins Tim Keirnan for...
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Jun 1 2022 46m
DC157 Critique: 401K Website Usability Failure
Tim recounts a 401K benefits website usability failu...
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May 1 2022 15m
DC156 Critique: 2016 Scion FR-S
Five years and 50,000 miles in the making, this crit...
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Mar 18 2022 1h 40m
DC155 Interview: Public Space Design with Sour Studio's Pinar Guvenc
Pinar Guvenc, a partner at Sour Studio, joins Tim fo...
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Jan 17 2022 42m
DC154 Critique: Samsung and Sony DAPs
Instructional designer Brian Duck joins Tim for two ...
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Dec 31 2021 42m
DC153 Interview: Gordon Olson on Green Water Heater Design
Gordon Olson, CEO of Torii Industries, joins Timothy...
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Oct 16 2021 48m
DC152 Interview: Medical Packaging Design with Dr. Laura Bix
Dr. Laura Bix from the Michigan State University Sch...
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Aug 20 2021 40m
DC151 Interview: Memoir Design with David Loehr and Greg Swenson
Tim Keirnan interviews author David Loehr and design...
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Jul 25 2021 44m
DC150 Critique: BinaxNow COVID Self Test
This is a solo episode in which I critique the desig...
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Jul 3 2021 18m
DC149 Critique: Garmin Dash Cameras
Eric Penn rejoins Tim Keirnan on the show for a crit...
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May 8 2021 53m
DC148 Interview: Charlotte Purvis on The Customer Communication Formula
Charlotte Purvis joins Timothy Keirnan for a discuss...
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Feb 28 2021 44m
DC147 Purism Librem 5 Smartphone Hardware Impressions
The Librem 5 is Purism's re-envisioning what a smart...
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Jan 2 2021 24m
DC146 Susan Weinschenk on 100 Things Every Designer Needs To Know About People
Susan Weinschenk joins Tim Keirnan to discuss the se...
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Nov 12 2020 51m
DC145 15th Anniversary Episode with Two Special Guests
We're 15 years old! Tim Keirnan is joined by show co...
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Oct 7 2020 53m
DC144 Sunday Times Website Dark Pattern
This is a short episode on the dark pattern of not a...
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Aug 8 2020 14m